Experience Convene Hospitality
February 26, 2024
What makes Convene a hospitality company? It’s everything we do
Think you know Convene? We’re a global hospitality company that designs, builds, and manages premium meeting, event, flexible office, and building amenity spaces. But why do we call ourselves a “hospitality company?”
Hospitality is at the core of everything Convene does - that means fully anticipating client needs and providing everything required to ensure a seamless meetings and event experience. And we have a higher Net Promoter Score (NPS) than the hospitality industry average to prove it.
Convene is a partner for meeting and event planners
We are a true partner for meeting and event planners, supporting clients with the following:
- A dedicated hospitality team that provides full-service event production resources
- Meeting and event spaces designed to maximize collaboration and productivity, each of which can also be custom-configured to accommodate various event types and sizes
- In-house catering run by seasoned executive chefs with a focus on providing delicious and nutritious meals and snacks meant to energize and invigorate
- In-room A/V tools and technology inclusive of high-resolution projection screens, built-in cameras and microphones for a seamless hybrid experience, and top-of-the-line theater-lighting systems
- Digital signage screens and totems throughout each location, providing event branding opportunities
- Established relationships with preferred external vendors for everything from entertainment, impressive high-end decor, gifting and favors, step-and-repeats and branded signage, and more
Convene delivers an exceptional level of hospitality-driven services
To deliver this exceptional level of hospitality-driven service, the on-site Convene team comprises:
- A general manager, responsible for overseeing all aspects of the venue inclusive of service, hospitality, event operations, A/V and technology, and facilities
- An event production manager, responsible for serving as a client’s dedicated single point of contact from planning through to execution of the event and ensuring a seamless experience from start to finish
- A technology manager, responsible for the system networks, A/V support, webcasting, and event lighting
- An executive chef, responsible for menu development, food preparation and plating, and overall kitchen management
- A service manager, responsible for the setup of culinary service, facilities maintenance, and security
- And a hospitality coordinator, responsible for managing the welcome desk and supporting fellow on-site team members to ensure guests enjoy high-quality service throughout their time at Convene
Convene provides Executive Chef-led catering services
With Executive Chef-led in-house catering at each location, the menu for Convene Meetings & Events is intentionally designed to provide nourishing and energizing cuisine to sustain attendees throughout the duration of the day. Dishes are seasonal yet regional, featuring premium, locally-sourced ingredients that thoughtfully cater to all dietary needs with each meal package including delicious vegetarian, vegan, dairy-free, and gluten-free options. Recent menu items have included:
- Vegetarian Winter Squash Tartine with roasted acorn squash, herbed goat cheese, baby arugula, and lemon
- Vegan Roasted Cauliflower Steaks with spiced and roasted cauliflower, quinoa, smoky tomato sauce, spinach, herbs, and a shaved fennel salad
- Dairy-free Brisket Torta with braised brisket, pinto beans, romaine lettuce, pickled red onion, and chipotle aioli
- Gluten-free French Cut Chicken Breast with turnips, turnip greens, fingerling potatoes, and a mushroom & tomato pan jus
We pride ourselves on going above and beyond to make our client’s events extraordinary - often providing “surprise and delights” for an extra memorable experience. So the next time you’re planning a large-scale conference or expo, a company town hall, or a corporate meeting, impress your guests with a level of hospitality unmatched in the industry. Don’t just meet, Convene.
